Maintenance Request Form
Please complete this form if you have built a home with us and have a home maintenance request. We will receive your email immediately and, if required, contact the relevant trades to resolve your issue. We will be in touch with you within 72 hours with a response.
For non-structural issues please make sure you are still within your 12 months warranty period. You will find you official home completion date on your Final Inspection Certificate in your Handover Folder. Your warranty for non-structural items continues for 12 months after this date.
If you are unsure if your issue is a legitimate defect please refer to this document: QBCC Standards & Tolerances Guide
If the matter is urgent please contact our office on 1300 559 503.